Shipping Policy

Thank you for supporting our small business! Below you'll find everything you need to know about how we handle shipping.

Where We Ship

We currently ship Australia-wide via standard post through trusted postal or courier services.
If you're outside Australia and interested in a product, please contact us directly.

Processing Times

Orders are packed and dispatched within 2–5 business days of purchase.
You’ll receive an email confirmation once your order is on its way, along with tracking details (if available).

Please note: During peak periods or promotional events, there may be slight delays, but we always do our best to ship as quickly as possible.

Delivery Times

Estimated delivery times once dispatched:

Standard Shipping: 3–8 business days

Rural or regional areas may experience slightly longer delivery windows.

Shipping Costs

Shipping costs are calculated at checkout and vary based on your location and the size/weight of your order.
Free local pickup or delivery may be available—details are shown at checkout if applicable.

Packaging

All products are carefully packed to ensure they arrive safely. Wherever possible, we use eco-conscious and recyclable materials.

Delays or Lost Parcels

Once your parcel has been lodged with the carrier, delivery is out of our hands. If your parcel is delayed or appears lost, please:

Check tracking updates provided via email
Contact the postal service directly with your tracking number
Reach out to us if you need assistance—we’re happy to help where we can!