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Terms & Conditions

These Terms and Conditions govern your use of our services, programs, and products. By purchasing a product, booking a session or party, or engaging with The Little Sensory Studio, you agree to the following terms:

General

  • The Little Sensory Studio offers sensory-based products, programs, and party experiences for children aged 12 months to 6 years.

  • We are committed to creating an inclusive, respectful, and safe environment for all children and families.

  • These terms may be updated at any time. The most current version will always be available on our website.

Parent/Guardian Responsibility

  • A parent or guardian must supervise their child at all times during any session, party, or event.

  • The Little Sensory Studio does not assume responsibility for unsupervised children.

Health & Safety

  • Our play environments are designed to be safe, but participation is at your own risk.

  • It is the responsibility of the parent/guardian to disclose any allergies, medical conditions, or additional needs at the time of booking.

  • Please do not attend if your child is unwell. We reserve the right to ask a family to leave if a child appears sick or poses a health risk to others.

Physical Products (Learning Kits)

  • All sensory kits are created using safe, non-toxic materials. Adult supervision is always required when using kits.

  • Kits are not suitable for children under 3 years without close supervision due to small parts.

  • All sales are final, except in cases of damaged or incorrect items.

Bookings & Payments

  • Bookings for casual sessions, term programs, and birthday parties must be made via our official booking system or website.

  • Casual and program bookings must be paid in full at the time of booking.

  • Birthday parties require a $100 non-refundable deposit, with the balance due 14 days before the event.

  • Bookings are confirmed once payment is received.

Cancellations & Refunds

  • Learning kits: No refunds unless damaged or incorrect.

  • Casual sessions/programs: Non-refundable. Rescheduling may be offered with at least 24 hours’ notice, subject to availability.

  • Birthday parties: Deposits are non-refundable. Cancellations within 14 days of the party are not eligible for a refund. Rescheduling may be offered under special circumstances.

Event & Session Conduct

  • We maintain a respectful and inclusive space. Aggressive, disruptive, or inappropriate behaviour by children or adults may result in removal from the session or event without refund.

  • Please follow all safety and participation guidelines provided by our facilitators.

Weather & Venue Access (For Parties)

  • Sensory parties can be held indoors or outdoors. It is the family’s responsibility to ensure venue access is available at least 1 hour prior to the party for set-up.

  • If weather is unsafe (e.g., storms, heatwaves), we will work with you to reschedule your event.

Photography Consent

  • We may take photos during sessions or events for marketing and promotional purposes (e.g., website, social media).

  • Photo consent will be requested at checkout. Families may opt out at any time by notifying us via email.

Limitation of Liability

  • While all care is taken to provide a safe environment, The Little Sensory Studio and its facilitators are not liable for any injuries, losses, or damages arising from participation in our programs, events, or use of our products.

  • It is the responsibility of the supervising adult to ensure the child’s safe participation.

Privacy

  • All personal information is collected and stored securely and will not be shared with third parties.

  • Your details are used only for communication, program delivery, and marketing with your consent.

Contact

  • If you have any questions about these Terms & Conditions, please contact:
    📧 lianne@littlesensorystudio.com

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